Our Process

Creating amazing software needs to be accompanied by a flexible and constantly evolving approach. We are true agile adopters focused on creating world-class software solutions that bring maximum added value for our customers. Our custom agile delivery framework is based on our extensive product development experience mixed with our in-depth expertise in outsourcing services delivery.

Project Discovery

Our desire is always to develop long-term relationships with our partners and clients. Therefore, for us it is essential that we start off every project by understanding the longstanding goals of our customer. We begin the project discovery process by identifying the client’s needs and high-level concept and how we can add value to them. But most importantly we try to identify gaps in the business model, software solutions/services landscape and unforeseen limitations such as legal constraints.

Requirements Analysis

Every client is different and faces specific challenges. We rely on our extensive experience to ask the right questions, understand the business case and identify opportunities and solutions. Based on this analysis we will select the best technologies, pick the right team and create a detailed plan to deliver the right solution. We will further bring value to your company by giving practical business advice based on our numerous successfully delivered projects.


The right design for your product is the key to success. Our exceptional UX experts and UI designers are always on the lookout, following the latest trends in the industry. We cover the full spectrum of technologies used for native and web design to bring the right experience for your needs, goals, and target market because we at Upnetix design each pixel to serve a purpose.

Development and Testing

Once your product is defined both business and graphic-wise, our great software experts take over.  We work on weekly or biweekly project sprints giving you a frequent demo of your product. Each project iteration involves the required specialists and tasks to deliver a done working software. We will engage a Product Manager for your project, but we can also take over the Product Ownership role from you.

Our flexible project delivery approach and applying best practices from tools and methodologies like Agile, Scrum, Waterfall, Kanban, SaaS allows our developers to build with creativity and ingenuity and deliver products that outperform.


Creating an amazing product is only worthwhile if its added value reaches the users and allows them to benefit from it.  We have a well-established continuous integration and deployment automation tools and procedures. This significantly reduces the risk and efforts when you release your product. We further streamline the go-to-production process by designing go-forward and rollback procedures and providing a hot-standby team for the first couple of weeks after going into production.


In the B2C digital space, if you don’t constantly provide new features or if you don’t fix the issues in your product, you may get very low levels of customer satisfaction. Our LiveOps services significantly optimize the process of releasing next versions of your software. Publishing the updated product will be a low-risk procedure with high-level of automation. Your digital products will continually evolve without any service interruption for your customers and you will embrace change as part of your day-to-day business operations.

Case Studies

case study image


A native self-care app for the mobile services of ALBtelecom. It gives customers flexibility and access to their profiles round the clock, The app is available for iOS, Andoird and Windows phone and includes various functionalities and features.

case study image


Realizing the potential of making their innovative digital cataloging solution available on mobile devices, Broshura.bg turned to Upnetix to create native mobile apps for iOS and Android, adapted to their existing website and equipped with a great amount of added value and new features.

case study image


Excitel is an internet service provider that operates in India. Upnetix brought their know-how and experience in the IT solutions department by developing an extraordinary new ticketing system and integrating an online payment system for the client.


Upnetix handled the project from the beginning with great responsibility and commitment. They provided niche consultancy for best user experience practices and we relied on their experience to optimize the project performance, delivery and deployment. Their flexible approach and dedicated team ensured that the Self-Care Mobile Apps were delivered within the budget and on time, combined with an extremely high solution quality. We continue to rely on them for supporting the solutions after their deployment.

testimonial's author's photo

Sonila Profili

Head of BSS Division, ALBtelecom
Upnetix are an extremely reliable partner and have demonstrated their expertise, flexibility and commitment during all of the numerous projects we have worked together on. Their quality to optimize the performance of the solutions and over-deliver on the expected results are second to none. I highly recommend their services, especially for their professional approach and ability to deliver tailored solutions to our needs.


testimonial's author's photo

Cvetan Rusimov

COO, Imperia Online

Have an interesting project in mind? We'd love to learn more.